Service Delivery Project Manager -- Kentucky OR Oklahoma OR Tennessee

smart folks inc
Midway, KY, United States
Full-time
Quick Apply

Greetings from Smart Folks !!!

My name is Kumar we have a job opportunity for you as Project Manager one of our client based at Washington DC Please find the Job description below, if you are available and interested, please send us your word copy of your resume with following detail to Or please call me on 469 888 5467 to discuss more about this position.

Job Title : Project Manager

Department : Service Delivery Project Management

Location : Kentucky OR Oklahoma OR Tennessee

No of Positions : 06 Project Managers

Duration : 06 Months

Start Date : ASAP

Basic Function

The Service Associate Delivery Project Manager will act as the Single Point of Contact for the and Customer regarding all facets of the service delivery and order fulfillment phase, and, at times, may be involved in some pre-order planning.

The PM will be responsible to facilitate and manage the overall order fulfillment process; from service installation to billing activation to ensure an efficient, effective service delivery experience for the customer.

The SDPM is capable of handling multiple, concurrent, complex service orders, and coordinated customer infrastructure deployments.

Duties and Responsibilities :

  • General Requirements
  • Customer-Centric Approach to Order Fulfillment
  • Communication and Presentation Skills
  • Organization Skills
  • Collaboration skills

Technical Skills

  • Ability to analyze obstacles to customer requirements and propose / consider / persuade alternate solutions or methods of implementation.
  • Validate service order information to ensure accuracy and continuity with product model. Ensures applicable revisions are within scope of project and do not impact customer commitment.
  • Ability to comprehend customer requirements and propose solutions based on product model and supported technologies.
  • Participates in special projects and performs other duties as assigned.

Interpersonal Skills

  • Ability to build and maintain solid working relationships with stakeholders
  • Strong persuasive and communication skills
  • Effectively communicate relevant project information to superiors.
  • Anticipate and react to customers' needs
  • Consistently meet or exceed customers' expectations
  • Understand how to communicate difficult / sensitive information tactfully.
  • Demonstrate high level of commitment to customers' success
  • Respond to changes in customer expectations; monitors and uses customer feedback
  • Ability to deal with a wide range of concurrent issues while remaining focused on delivery
  • Ability to adapt behavior to fit into the culture of a particular organization
  • Strong minded, will strive to achieve goals in a professional manner
  • The will and commitment to win over all obstacles. The personal motivation to succeed.

Project Management

  • Manage all day-to-day operational aspects of project and scope.
  • Single Point of Contact regarding all facets of service delivery
  • Lead internal teams / task forces. Manage regularly schedule status meetings with internal and external vendors, stakeholders, and Customer.
  • Resolve and / or escalate issues in a timely fashion or Anticipate before the issue impacts project schedule and / or scope
  • Ensure all required equipment, construction, permits, vendors, and customer readiness is in place to ensure a successful service implementation.
  • Ability to orientate and adapt to the client environment and to make the service delivery meet the business objectives.

Qualifications

  • Minimum of 1 year of project management experience
  • Extensive knowledge of telecommunication services and order management

If you are interested in the position, please fill the details :

Full Name

Contact Number

Email Id

DOB (MMDD)

Current location

Visa status

Relocation

Availability for new project

Interview Availability

SSN last 4 digits

Highest degree / Completion Year

LinkedIn Id

Rate

Shravan Kumar Kataboina

Team Lead Talent Acquisition

E-mail : https : / / www.linkedin.com / in / shravan-kumar-68452513a /

McKinney, Texas (USA. INDIA. Mexico, UK)

1) 469-888-5467 Ext - 10 4 F : (940) 461-5979

Smart Folks Inc (A Certified MBE & WBE) : Work with the folks, Who are Smart

3 days ago
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