Scheduling Specialist II

A company is looking for a Scheduling Specialist II, responsible for managing scheduling processes and assisting team members.

Key Responsibilities

Manage multiple scheduling queues and lender-specific requests

Assist in training new and existing team members on scheduling procedures

Address inquiries and escalations from clients and internal staff promptly

Required Qualifications

High school diploma required; college degree preferred

Strong knowledge of the mortgage loan closing industry

Proficiency in Microsoft Office (Outlook, Excel, Word)

Prior experience in the mortgage loan closing process preferred

Experience with workflow management