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Customer Master Data Specialist

Customer Master Data Specialist

AirgasIndependence, OH, US
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Customer Master Data Specialist

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Customer Master Data Specialist in Independence, OH!

Customer Master Data Specialists are responsible for creation and maintenance of all Airgas customer accounts in SAP. This includes not only the information about the customer but also their contacts, pricing, ordering information and preferences, account reps, and more. Accuracy and the ability to look at accounts and find issues are key for this role.

Detailed Essential Duties & Responsibilities :

  • Efficiently handle all internal inbound requests for the creation and updates to customer accounts while adhering to data governance policies.
  • Maintain a comprehensive understanding of account creation and modification processes to provide effective support and resolve related inquiries.
  • Collaborate with multiple teams, including sales, operations, and finance, to restructure large, complex accounts effectively.
  • Process inbound requests for new pricing agreements and pricing updates to existing customer accounts with meticulous attention to detail and accuracy.

Are you a Match?

Required :

  • High School Diploma / GED required
  • Previous SAP experience preferred
  • Minimum 2 years of prior experience in an office environment with customer facing activities, internal or external
  • Knowledge, Skills & Abilities :

  • Strong computer skills, including intermediate proficiency in Microsoft Excel and Google Suite, and demonstrated ability to utilize financial applications within SAP.
  • Attention to detail and the ability to manipulate and analyze large amounts of data.
  • Exhibits customer-focused behavior, building positive relationships and understanding customer needs, both internal and external.
  • Excellent analytical and creative problem-solving skills with the ability to make independent decisions, discern when to escalate issues, and communicate effectively.
  • Benefits

    We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

    We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.

    Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.

    Your Differences Enhance Our Performance

    At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

    We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

    About Airgas

    Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

    Equal Employment Opportunity Information

    We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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    Master Data Specialist • Independence, OH, US