Job Description
Job Description
Benefits :
- Competitive salary
- Opportunity for advancement
- Paid time off
- Signing bonus
ROLE DESCRIPTION :
Strong customer relationships built on trust - that's the foundation of Tracey Sova State Farm Agency. As Account Manager, you equip our agency to continually achieve its goals.
You empower our agency by implementing and supporting office policies, working marketing strategies and consistently ensuring the execution of a remarkable customer experience.
You take pride in developing and leading an effective team; motivating them to achieve desired goals.
You will be surrounded by top performers in the sales, marketing & insurance industry. We take pride in our day-to-day work, & love helping our customers learn about our products & what makes our office stand out.
We try to make insurance fun & use an educational approach in all our customer interactions.
RESPONSIBILITIES :
- Develop new business leads using a variety of marketing strategies (referrals, prospecting database, community events).
- Coordinate sales efforts with marketing programs.
- Monitor the agency marketing strategies to determine what is working & what is not. Provide reports to agent on weekly & monthly basis.
- Help create social media marketing for agency.
- Work directly with customers (new & existing) to market products using a customer focused, needs-based process. Products include auto insurance, home insurance, life insurance & more.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions, and billing clarification.
- Educate clients on coverages, important exclusions and other policy details.
QUALIFICATIONS :
- Must possess excellent verbal and written communication skills and enjoy working with people in a high-volume customer service environment.
- Ability to be highly organized, yet flexible in dealing with shifting priorities, fluctuating workloads, and evolving procedures.
- Experience in customer service required
- Experience in sales preferred
- Must be able to provide examples of prior social media marketing campaigns.
- We are looking for someone who is bursting with positive energy and motivated to grow with us . Money motivated is also a must.
- Ability to work independently with limited supervision, while maintaining positive staff relationships within a team work environment.
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
BENEFITS :
- Paid time off (holidays and personal / sick days)
- $30-000 - $40,000 Annual Base Pay + uncapped commissions & bonuses
- Base pay is determined by interview & experience level
- Growth potential / opportunities for advancement within my agency : TOP PERFORMERS who are self-motivated and coachable will thrive with our enhanced compensation plan.
In addition, the opportunity to coach and run your own team is available within 9-12 months with strong performance.
If you are NOT already licensed, we are willing to guide you through the certification process and get you trained. Mostly, we are looking for someone that is out-going, a positive thinker, a motivated self-starter, likes working with people from all walks of life, pays attention to details, is extremely organized & creative.
Must be ready to dedicate yourself to the position, and be highly motivated to bring about positive change in the company.
Please submit your resume & we will get in touch on the next steps