Health Care Call Center Team Lead

VirtualVocations
Hamilton, New Jersey, United States
Full-time

A company is looking for a Health Care Call Center Team Lead.Key Responsibilities : Assist the team in maximizing accuracy and productivityDirect associates using established guidelines and policiesMonitor and provide feedback on inbound / outbound calls and emailsRequired Qualifications : High School Diploma required;

Bachelor's degree preferred1+ years of customer service and call center experience in healthcareExperience with health insurance benefits managementAbility to work evenings, weekends, and holidaysPrior leadership skills in a call center or customer service setting

9 days ago
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