Lead Software Engineer-DevOps support Jersey City or Dallas or Tampa, FL

Lead Software Engineer-DevOps support Jersey City or Dallas or Tampa, FL

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

Skills : DevOps, ITSM, CI / CD, Linux, Windows, AWS, Jenkins

Experience level : Mid-senior

Experience required : 10 Years

Education level : Bachelor’s degree

Job function : Information Technology

Industry : Financial Services

Pay rate : View hourly payrate

Total position : 1

Relocation assistance : No

Visa : Only US citizens and Greencard holders

Note : This is a contract to hire role!

Why You'll Love This Job :

The Lead Engineer will be part of the Enterprise DevSecOps department (EDSO) that delivers optimized processes and automation to accelerate the delivery of IT services while embedding security and controls.

• This role will involve support and maintenance of DevOps products, tools, and services that support our continuous Integration, continuous deployment / delivery capabilities, and automated provisioning on both cloud and on-prem platforms.
• Lead incident and problem management collaborating with various teams to ensure customer issues are resolved timely and efficiently.
• Develop and contribute to knowledge base, create technical articles, process, and procedure documentation.
• Design and create scalable, automated solutions to service our customers and internal application development teams. Create, maintain, and update the scripts as needed to ensure rapid availability of products.
• Support maintenance and monitoring of current DevOps infrastructure.
• Analyze issues / failures in products and services and identify common themes, root causes, and remediation actions that will strengthen the stability and reliability of the product.
• Proactively examine applications and implement proactive monitoring and duplication at all tiers to help reduce unplanned outage time.
• Collaborate with the development and infrastructure teams to improve and support software features through agile, continuous integration, and continuous delivery / deployment (CI / CD) processes.
• Work with respective SMEs on maintaining health, monitoring, alerting, and reporting tools (CloudWatch, etc.).
• Contribute to technical process improvements across a variety of fields such as training, Agile, and modern development practices.
• Lead by example through demonstration of high performance in customer service, collaboration, teamwork, reliability, efficiency, and execution.
• Strong customer service skills and an ability to interact at all levels of the organization (customers, technical teams, and Executives).
• Provide after business hours support and 24x7 on-call support on a rotational basis.

Talents Needed for Success :

• Bachelor's degree in technical / computer field or related experience required.
• 10+ years of IT experience with skills using the DevOps pipeline, support experience on either application or infrastructure is a must.
• Implementation experience in Continuous Integration, Continuous Deployment, Continuous Delivery, and DevOps Operations for Agile projects.
• Experience in supporting systems from an infrastructure, code, and security concept perspective.
• Experience with ITSM Service Desk tools (ServiceNow, JIRA, Remedy).
• Proven understanding of Incident, Problem, and Change Management ITIL processes.
• ITIL certified or equivalent experience is preferred.
• Should have worked with technologies and platforms including UNIX / Linux, Jenkins, Fortify, Git, Maven, OpenShift, Chef, Kubernetes, Docker, across the Finance and Service Sector.
• Scripting / programming experience using Groovy, Python, Terraform, Bash or KSH, and PowerShell.
• AWS Cloud services such as compute, networking, and security.
• Administration experience in DevOps tools such as Jenkins, BitBucket, JIRA, Fortify, SonarQube, and Nexus.
• Linux and Windows OS administration.
• Familiarity with software development methodologies such as Agile (Scrum, Kanban).
• Familiarity with programming languages such as Java, Angular, and Spring Framework will add value.
• Working experience with tools such as Tomcat, Kibana, Splunk, WebSphere, and Power BI is a plus.

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