Showroom Sales - Customer Service

Job Description

Job Description

Do you want to be part of creating beauty that lasts for generations? Are you seeking a company that values Transparency, Ownership, Unity, Grit & Hustle?

Do you crave being part of a TOUGH winning team in a growth-oriented environment?

AHF Products is a leader in innovative flooring products and solutions with a family of strong brands serving the residential and commercial markets.

With decades of experience in award-winning wood flooring design, innovation, product development, manufacturing, and service, we improve the quality of people’s lives through great products and a deep commitment to outstanding customer service.

We are headquartered in Mountville, Pennsylvania with a global manufacturing footprint employing over 2250 people worldwide.

We believe that business is personal. With a deep-rooted belief in the power of teamwork and trust, we consider our staff, customers, and suppliers as true partners.

We pledge to deliver reliable, consistent, and best-in-class products, services, and support. We look for people who aren’t afraid to act on ideas, commit the courage to drive successful outcomes and have fun along the way.

If these ideals appeal to you, you are going to want to join our team!

ESSENTIAL FUNCTIONS :

General Duties include, but are not limited to :

Performs the functions of a Sales Associate to include initiating and following up with to sell or resolve problems, answer questions and correspondence, and complete reports.

• Assists customers and arranges payment in accordance with established guidelines.
• Performs in a manner that will prevent errors and omissions.
• Creates and maintains computer files and suspense for follow-up action.
• Provides advisory support and assistance to the department supervisor as needed
• Attends seminars, meetings or educational activities to stay up-to-date on the latest developments, trends and regulations in the marketplace.
• Provides administrative assistance and support.

REQUIRED COMPETENCIES OF THE JOB :

Computer and Keyboarding Skills

• Customer / Client Focus
• Organizational Skills
• Presentation Skills
• Problem Solving / Analysis
• Results Driven
• Technical Capacity
• Analytical Skills
• Communication Skills
• Math Skills
• Team Oriented, working with cross-functional team environment
• Understanding of company-specific computer applications

PHYSICAL REQUIREMENTS OF THIS JOB :

Standing, walking, bending and sitting for extended periods are required to perform basic office functions.

• Vision must be sufficient for inputting data into a computer.
• Must be able to lift up to 30 lbs.

ENVIRONMENTAL CONDITIONS :

Office environment

Q UALIFICATIONS :

Strong computer skills

• Ability to multitask and strong organizational skills with attention to detail
• Strong problem-solving skills
• Positive attitude and strong work ethic
• Strong verbal and written communication skills
• Good interpersonal skills in dealing with employees, management, and visitors
• Ability to work in a team environment
• Must pass mandatory pre-employment drug test, physical, and criminal background check

EXPECTED HOURS OF WORK :

8 am 5 pm

All includes a half hour lunch.

TRAVEL :

Travel is not required for this position.

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.