Host/Hostess
Mosaic is now hiring for a prestigious brand new renovation at the W Hotel in Hollywood located in the center of Los Angeles happenings and culture.
The new W Hotel will be synonymous with elegance , sophistication, and exceptional whatever, whenever hospitality. We are committed to creating unforgettable experiences for our guests and providing a workplace where talented and motivated individuals can thrive and grow.
We are seeking an experienced Host to join our team!
Pay Rate : $21.78 / hr plus tips
Benefits : Free employee meals, Employee of the month, 401k
Essential Job Function :
Responsible for greeting guests at the door, seats and presents clean menus to guests in a friendly, professional and quick manner.
Responsibilities :
- Greets and seats guests, presents menus to guests, informs them of specials
- Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations
- Takes names on a waiting list
- Clear view and understanding of running the floor
- Takes guest information and quotes wait times to guests accurately when tables are not immediately available
- Cleans, organizes and stocks menus at the host area
- Answers phone and answers questions concerning the menu, restaurant, and reservation inquiries
- Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience
- Fills to-go orders, if applicable
- Maintains restrooms throughout shift
- Sweeps foyer and front entrance area frequently
- Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant
- Report to work in a neat and clean uniform; well-groomed hair and personal hygiene are essential
- Talking to customers about menu to keep engaged and enjoying themselves
Experience :
- High school diploma
- 1+ year experience working in a high volume restaurant
- Experience working with an online reservation system
- Strong customer service and interpersonal communications skills required
- High level of reliability
- Must be able to stand for an 8-hour shift Schedule :
- Weekdays
- Weekdays
- Night shift
- Day Shift
- Weekends
- Holidays
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