Bilingual Call Center Representative

VirtualVocations
Olympia Heights, Florida, United States
Full-time

A company is looking for a Bilingual Call Center Representative (Spanish and / or Mandarin / Cantonese) to support their Medicare Advantage and Long-Term Care services.

Key ResponsibilitiesHandle inbound and outbound calls to assist customers and educate them on servicesDocument all calls and outcomes in Salesforce and follow up on leadsSchedule appointments for various services and coordinate fulfillment of information requestsRequired QualificationsHigh school diploma or GEDFluency in English and an additional language (Spanish and / or Mandarin / Cantonese)Customer service experienceAvailability to work flexible hours, including weekends and overtimeValid NYS State ID or Driver's License

4 days ago
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