Senior Account Specialist (Remote)

Unspecified

Who we are

Pratt & Whitney Canada is a world leader in the design, manufacture and maintenance of engines to power commercial and regional aircraft, general aviation aircraft, and helicopters.

Our excellent reputation for hiring highly qualified personnel (10,000 employees worldwide), the overall reliability of our engines, and our exceptional after-sales service network attracts customers from all over the world (over 190 countries).

Pratt & Whitney Canada manages one of Quebec’s largest international Supply Chains.

Responsibilities :

As a Senior Account Specialist located in Phoenix, Arizona; your main responsibility will be to ensure an uninterrupted flow of parts to production while meeting specific quality, delivery, and contractual requirements.

You will be the main onsite contact for the suppliers you manage, and you will coordinate and lead actions pertaining to business continuity and improvement.

To do so, you will :

• Build a strong relationship with the supplier(s)
• Ensure supplier(s) are conducting business as per the contractual requirements
• Lead regular business reviews with supplier to enable efficient two-way communication
• Monitor supplier performance by leveraging existing tools and support organizations (i.e. : Quality, Engineering, Technical Teams), and coordinate improvement plans with the supplier
• Manage supplier key performance indicators using current and predictive data
• Identify risks and escalate within the organization
• Negotiate contracts in partnership with support organization (i.e. : Strategic Sourcing, Legal)

The behavioral skills you’ll need :

• Team player with strong interpersonal skills
• Results driven and capacity to adapt quickly within a fast pace and challenging environment
• Thoroughness and rigor to operate within aerospace regulated environment
• Business and commercial acumen
• Excellent communication both speaking and written in English
• Autonomous, curious, a self-propelled learner
• Ethical and respectful
• Capacity to work in a complex environment
• Certificate, orientation and / or direct experience in supply management and / or logistics and / or similar domains
• Ability to propose new and creative solutions
• Ability to provide superior customer service and exceed expectations
• Ability to analyze and filter pertinent data from various sources
• Project management and Microsoft software skills
• Knowledge of the aerospace industry a plus

Basic Qualifications :

• Candidate must meet the following requirements :
• Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience
• US Citizen or Green Card Holder

What we offer

• A modern and collaborative work environment
• Remote work arrangements
• Long-term deferred compensation programs
• Advancement programs to enhance education skills
• Leadership and training programs
• Comprehensive benefits, savings and pension plans
• Financial support for parental leave
• Reward programs for outstanding work

Diversity, Equity & Inclusion

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. P&WC is an equal opportunities employer, seeking to promote diversity and inclusion.

We will consider applications from all qualified candidates, regardless of their race, colour, religion, sexual orientation, gender, nationality, age, disability, veteran status or any other status protected by law.

The salary range for this role is 118,000 USD - 246,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education / training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.