Customer Service - Exit Booth - Reagan Airport

OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.

Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National / Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This position pays $18.50 / hour and is located at the Reagan Airport (DCA) - 2500 National Ave Parking 1, Arlington, VA 22202.

We offer : Paid time offEmployee rental car discountsRetirement savings plan including 401kHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and developmentSchedules Available : Schedule 1 : Thursday- Monday 3 : 00pm-11 : 00pmSchedule 2 : Friday- Tuesday 4 : 00pm-12 : 00amResponsibilitiesWe are hiring now for immediate openings.

• Responsibilities include : Prepare all rental documents accurately and completelyVerify car information and VIN number for security and car controlProvide additional service to Emerald Aisle members by offering our refueling optionMaintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly imageEnsure that Booth is stocked with appropriate supplies to meet the needs of our customersProvide all customers with undivided attention while assisting them at the exit boothMake eye contact and greet all customers;
• thank customer at the conclusion of all transactionsAssist customers with directions, maps, local area information, and appropriate service information;

effectively and efficiently resolve all customer service issues as necessaryPerform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customerEqual Opportunity Employer / Disability / VeteransQualificationsMust have at least 6 months experience in sales, customer service, leadership or managementLeadership experience could include experience in organizations, clubs, volunteer work, community service, athletics or military serviceMust be able to handle physical aspects of this job to include working outside in various temperatures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodationMust have a valid US drivers license for a minimum of 1 yearMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureMust have satisfactory background check inclusive of driving (no more than 2 moving violations and / or at fault accidents in the past 3 years, and no DUI or DWI on driving record in the last 3 years) employment reference, education and social security.

Must be at least 18 years oldEnterprise Mobility / Enterprise Rent-A-Car / Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important.

Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

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