Digital Banking Manager
Job Description
Job Description
Merrimack County Savings Bank affiliated
WE ARE GROWING!
New Hampshire Mutual Bancorp (NHMB) has two opportunities for a strong professional leader with proven experience in digital banking to join our team as a Digital Banking Manager .
This position is based in Concord, NH and offers a hybrid based schedule.
We offer a competitive salary along with a comprehensive benefit package including medical, dental, vision, 401K (with Company match), pension plan, paid time off, tuition reimbursement, professional development and the opportunity to work with a great team!
Salary negotiable based on level of experience
Digital Banking Manager : $52,000 - $68,000
PRIMARY RESPONSIBILITIES :
- Responsible for managing digital banking services and personnel
- Works with internal departments, vendors and employees to ensure the timely resolution of issues impacting digital banking customers and services
- Manage the overall workflow for the department and ensure customer service production levels meet established standards
- Actively participate in the timely and successful delivery of new digital banking and related integrated services
JOB REQUIREMENTS :
- Minimum of 5 years of supervisory experience and experience with digital banking applications and services
- Experience performing advanced level digital banking activities to include system administration, working in an expert capacity, implementing new digital services and facilitating system upgrades
- Experience performing high level research, analysis and issue resolution, including those related to system interfaces
- Strong customer service and communication skills, both verbal and written
- Strong time management and execution skills with the ability to prioritize multiple tasks and adapt to changing circumstances
- Must possess the ability to work independently as well as actively participate in team projects and initiatives
We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence.
We take pride in the communities that we serve!
We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England.
NHMB provides the operational support for three premier independent mutual savings banks, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, and a financial advisory and trust company, NHTrust.
New Hampshire Mutual Bancorp and its affiliates are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
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