Entry Level - Client Services Project Manager

WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you!

Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive.

Did we mention that while they are working hard, they also like to have fun?

We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.

If this sounds like a good fit for you, come join our team!

As an Anderson Merchandisers Associate, you may be eligible for these benefits*.

• Flexible work schedules
• 401(k) retirement plan
• Health Insurance including Dental and Vision
• Telehealth
• Health Savings Account
• Accident Insurance
• Critical Illness Insurance
• Life Insurance
• Long Term Care
• Short Term Disability
• Long Term Disability
• Associate Assistance Fund
• Anderson Cares Natural Disaster Fund
• Associate Savings Plan
• Anderson Cares Fund
• Paid Time Off
• Discounts - Cell Phone, Vehicle, Pet Insurance
• Training & Career Development
• All benefits subject to eligibility per company policy.

Summary

Directly supports Senior / Client Engagement Manager and Director of Client Engagement, in addition to key Client Service stakeholders in managing all necessary aspects of project management.

The Project Manager (PM) is responsible for ensuring all assigned projects meet quality standards, following EQI (Execution Quality Index) guidelines, and adhering to all deadlines.

SUPERVISION

The Project Manager reports directly to the Senior / Client Engagement Manager.

What would you do in this role?

Essential Functions

1. Create activities based on feedback and direction from the Senior / Client Engagement Manager and the Client Services Account teams.

2. Work collaboratively with the Senior / Client Engagement Manager, Client Services Managers, and Category Managers on all aspects of continuity and project work.

3. Set up and monitor dashboard reporting for projects and programs for internal and external stakeholders.

4. Manage project development from initiation to closure. Sequence activities and Shopcom signing projects to meet deadlines, delivery dates and communication requirements, and define quality expectations.

5. Manage store lists, time allocation, labor forecasting, exceptions, follow-up activities, and all other aspects of the project life cycle.

6. Real time activity management : Resolve issues and problem solve through project life cycle.

7. Develop tools and best practices for project management and execution.

8. Prioritize activity creation, simplification and follow up to meet and exceed RPH goals.

Competencies

1. Problem solving the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.

2. Confidentiality- the individual can maintain the upmost confidentiality with client information. All information is considered confidential unless permissions to share are granted.

3. Interpersonal skills the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.

4. Oral Communication the individual speaks clearly and persuasively in positive or negative situations.

5. Written Communication the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.

6. Quality Control the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.

7. Planning / Organizing the individual prioritizes and plans work activities and uses time efficiently.

8. Adaptability the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.

9. Dependabilit y the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve.

10. Integrity - the individual acts in such a way that instills trust from management, other associates, as well as clients.

Acts with honesty while assisting clients, processing transactions, and dealing with confidential information.

11. Teamwork - the individual can work with others including partners, vendors and customers in a positive manner. They understand each other’s roles and empower one another to take responsibility to be a successful team.

SUPERVISORY RESPONSIBILITY

No direct supervisory duties, though management of projects includes directing project related activities of the project team members.

EDUCATION and EXPERIENCE

1. Bachelor’s degree or 2 years of equivalent experience required.

2. Must demonstrate ability to meet deadlines.

3. Proven ability to learn / utilize internal platforms.

4. Experience with Excel, Outlook, PowerPoint, and Word preferred.

5. Analytical skills preferred.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

As an Anderson Merchandisers Associate, you may be eligible for these benefits*

• Flexible work schedules
• 401(k) retirement plan
• Health Insurance including Dental and Vision
• Telehealth
• Health Savings Account
• Accident Insurance
• Critical Illness Insurance
• Life Insurance
• Long Term Care
• Short Term Disability
• Long Term Disability
• Associate Assistance Fund
• Anderson Cares Natural Disaster Fund
• Associate Savings Plan
• Anderson Cares Fund
• Paid Time Off
• Discounts - Cell Phone, Vehicle, Pet Insurance
• Training & Career Development

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