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Director of Account Management
Director of Account ManagementVirtualVocations • New Orleans, Louisiana, United States
Director of Account Management

Director of Account Management

VirtualVocations • New Orleans, Louisiana, United States
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A company is looking for a Director of Account Management.

Key Responsibilities

Develop and execute account management strategies to drive product adoption and customer retention

Lead and mentor a team of Sales Managers and Account Managers, establishing KPIs and tracking performance

Act as an escalation point for strategic accounts, ensuring client satisfaction and issue resolution

Required Qualifications

10+ years in account management or sales, with 3+ years in a senior leadership role

Proven track record of managing teams and achieving revenue growth in a fast-paced environment

Experience with managing team metrics, including quota and KPI attainment

Familiarity with Salesforce and customer engagement tools

Strong people management and development skills

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Director Account Management • New Orleans, Louisiana, United States

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