Service Delivery Manager

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Service Delivery Manager to manage commercial engagements and ensure customer satisfaction.Key ResponsibilitiesManage customer expectations and ensure high satisfaction levelsTrack project P&L, effort spent, and financial milestones while providing regular updatesIdentify and manage project risks, and serve as the primary escalation point for customersRequired Qualifications5+ years of relevant experience in service delivery and project managementStrong leadership skills with the ability to mentor othersAdvanced knowledge of project management methodologiesPSM or CSM certification is a plusPMP or Prince2 certifications are a plus

7 days ago
Related jobs
Promoted
VirtualVocations
Decatur, Georgia

A company is looking for a Services Delivery Manager to drive service opportunities and enhance customer satisfaction. ...

Promoted
TriMedx
Atlanta, Georgia

We are looking for an IT Manager to oversee a team focused on ServiceNow service delivery, QA, and DevOps. This role will involve managing the team through software and service interdependencies to maximize efficiency and scalability; managing the execution of the team's operating; bridging the gap ...

Promoted
AIG
Atlanta, Georgia

AIG is seeking a Manager, HR Service Delivery to support the Head of HR Service Delivery within the Global HR Function. This role will be responsible for assisting with supporting the delivery of end-to-end HR services for managers, employees, and HR. Reporting to the North America Head of HR Servic...

TD SYNNEX
Remote, GA, US
Remote

Senior Service Delivery Manager. Senior Service Delivery Manager. Senior Service Delivery Manager. This role serves the business in various capacities including leader, change agent, strategic consultant, program manager, subject matter expert,. ...

JLL
Atlanta, Georgia

Previous experience (5-10 years) in IT Service Delivery. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Quality RCA delivery from end to end. Be an essential teammate to the g...

Primoris Services Corporation
GA, US
Remote

PRIMORIS POWER DELIVERY IS ON POINT IN 2024. Paid Time Off, Holiday Pay, and Community Service Paid Time Off. The Project Manager will provide support in the functional oversight for project execution estimating, procurement, construction, earned value measurement, contract management, change manage...

Truist
Atlanta, Georgia

Plans and coordinates closely with LOB/function managers and subject matter experts. Fundamental knowledge of Wholesale banking products, credit, deposits and financial services. Financial Services experience or equivalent work experience. Able to work all hours scheduled, including overtime as dire...

Applied Value Technologies
Atlanta, Georgia

The Service Delivery Manager (SDM) within the People Experience Application Support organization is responsible for the end-to-end delivery and support of mission-critical application services. The SDM ensures high-quality technical support, customer satisfaction, and timely service delivery. We hel...

Next Step Systems – Recruiters for Information Technology Jobs Top IT Recruiting Firm
Marietta, Georgia

The Service Delivery Manager will provide essential leadership and oversight within the delivery operations team to ensure projects are completed in scope, on time, and within budget. The Service Delivery Manager will establish objectives and metrics for the delivery team and be responsible for meet...

Amazon Data Services, Inc. - A19
Atlanta, Georgia

This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for project management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to t...