Responsibilities :
- Answers incoming customer calls and greets customers warmly and assists with any customer issues or questions.
- Takes payment information and other required information such as addresses and phone numbers for customer checkout
- Places or cancels customer merchandise orders
- Answers customer questions about warranties or terms of sale
- Provides the highest level of customer service
- Opens, closes and balances register
- Upholds company standards for merchandise presentation and cash wrap cleanliness
- Assists store with other tasks as business need arises
Qualifications :
- Computer and clerical experience is preferred
- Must have excellent customer service skills
- Data entry skills preferred
- Must have good organizational skills
- Credit check may be required
- High school diploma or GED is required
- Full time retail schedule, including evenings / nights, weekends and holidays, with overtime as needed
- Required to successfully complete a pre-employment background check prior to beginning employment.
Conn's History :
Conn's established in 1890 is a specialty retailer with approximately 4,500 employees and currently operating 130 retail locations in Alabama, Arizona, Colorado, Georgia, Louisiana, Mississippi, Nevada, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia.
The Company's primary product categories include :
- Furniture and mattress, including furniture and related accessories for the living room, dining room and bedroom, as well as both traditional and specialty mattresses;
- Home appliances, including refrigerators, freezers, washers, dryers, dishwashers and ranges;
- Consumer electronics, including LED, OLED, QLED, 4K Ultra HD, and smart televisions, gaming products and home theater and portable audio equipment; and
- Home office, including computers, printers and accessories.
Additionally, Conn's offers a variety of products on a seasonal basis. Unlike many of its competitors, Conn's provides flexible in-house credit options for its customers in addition to third-party financing programs and third-party lease-to-own payment plans.
Our mission is to make it possible for everyone to purchase quality, long lasting products for their home.
Conn's HomePlus is an equal opportunity employer.
Remote Customer Service Representative 50k-60k/Year - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Customer Service & Support Representative
Customer Service & Support Representative. Customer Service & Support Representative . Operating through a franchise model with 2,500+ retail branches and 12,000+ tax professionals across the United States and Canada, our services include various tax preparation options, such as online tax filing, t...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
Customer Service Representative
Customer Service Representative – Virginia Beach, VA. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. We’re lo...
Customer Service Representative - Remote
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service & Retail Front Desk Associate - Store #38 - 5737 Princess Anne Rd
Customer service representatives, technicians, managers, and many more positions are available across the country. If so, here is good news for you! Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & ...
Customer Service Representative - WFH
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative - Work From Home
Medical, vision, & dental / 401k match / PTO - As a Customer Service Rep you'll: Answer incoming phone calls from agents and customers, assisting with a variety of inquiries; Service customer requests with a sense of urgency and accuracy; Document detailed and concise notes on all interactions. ...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative (Call Center)
Providing real-time customer service and call center support and advice to members regarding ASCE products and services. Are you excited about providing top notch customer service? Do you like working with others who are passionate about their work? If so, come join The American Society of Civil Eng...