Store Support Operator

VirtualVocations
Saint Charles, Missouri, United States
Full-time
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A company is looking for a Store Support Operator to provide customer service for store and field teams on various projects.

Key ResponsibilitiesHandle customer inquiries via calls, emails, and voicemails, logging information into the Remedy databaseResolve 80% of inquiries on the first contact and maintain Remedy Ticket integrityDocument activities and develop feedback reports to communicate project findingsRequired Qualifications and EducationHigh school diploma or General Education Degree (GED)Minimum of 2 years related experience or equivalent combination of education and experienceKnowledge of Store Operation policies and proceduresBasic understanding of automotive terms and vehicle repairs preferredAbility to work a flexible schedule

5 days ago
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