Job Description
Job Description
We are a franchise that launched a year ago with multiple territories, you will help build this company. Do NOT apply if you are just looking for another job or just a paycheck.
This is a career with lots of room to grow. Hiring Immediately.
The Operations Manager is a production role. Operations manager IS responsible for production, they also ensure all work is completed to scope and exceed customer expectations.
In addition, the Operations Manager provides all onsite estimates, manages multiple crews, vehicles, and inventory management.
They will work closely with the Owner, Office Manager, Estimator and Director of Business Development.
Primary Responsibilities :
- Generate and close leads to ensure all production calendars are full and sales goals are met
- Schedule and manage the production work of multiple crews, including hands-on work as required of mold remediation, water damage cleanup, installation of preventative moisture control solutions and HVAC and dryer vent cleaning per written scope of work
- Provide strong leadership to ensure successful, safe, timely, and profitable project delivery and completion
- Coordinate directly with the customers and handle all necessary communication regarding projects
- Communicate with key stakeholders in the projects, including insurance adjusters, real estate agents, industrial hygienists and others
- Procure labor, equipment, and supplies for projects
- Manage documentation on projects (i.e. photos, scope sheets, contracts, etc.)
- Assists in ensuring all safety measures are enforced on job site
- Respond to emergency recovery situations when needed, 24 / 7
- Work safely in a team environment
- Ensures all safety measures are enforced on job site
Qualifications :
- Must be a self-starter, taking the initiative to help grow the company
- At least three-years experience in home services or construction fields, specifically estimating and in a lead / management role a strong plus
- Working knowledge of residential and / or commercial construction practices is strongly recommended
- Excellent customer service skills
- Strong communication and relational skills with customers and co-workers
- Able to work efficiently and effectively in a Team environment
- Proficient using computers and software programs in day-to-day activities
- Exhibit a professional, neat appearance
- Ability to lift 75 lbs
- Valid drivers license with satisfactory driving record
- Successfully complete a pre-employment background check and drug test
Benefits : Bonus on ALL jobs
Bonus on ALL jobs
- 2022 Vehicle
- 401K 3% Matching
- Health Insurance
- Training programs
- Family First Culture
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