Field Service Engineer
Dublin Based
As the Field Service Engineer, you will be responsible for the repair and maintenance of equipment specific to the modality in the assigned area.
All resources, and logistics required to perform services and maintenance activities on customers' site / property. These activities contribute to, maintain, repair and refurbish sold or existing products.
Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
Accountable for the quality of own work. Subject to direct operations supervision / prescribed work instructions / systems checking.
Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.
Responsibilities
- Maintain all models specific to a modality in the assigned area.
- Perform total system level trouble-shooting on complex multi-symptom problems.
- Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers.
- Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
- Assist in the growth and direction of business in geographic area.
- Collaborates with others to solve issues
Qualifications and experience
- Qualified Technician / Engineer or equivalent professional experience in medical devices, advantage : relevant Field Service experience
- Technical analytical skills
- Ability to work independently with minimum supervision, high work standards and quality
- Fluency in English
- Valid driving license, active driving experience
- Stamp 4 visa / EU Citizenship
Desired Skills
- Excellent communication skills, listening skills, and interpersonal skills
- Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs)
- Shows Initiative and motivation
- Plans and organizes work effectively, self-motivated
Benefits
Healthcare, Pension, Bonus, Company Car and more!
For further information contact Alan on [email protected] / 087 365 7522
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