CUSTOMER SERVICE REPRESENTATIVE

Family Dollar
Perry, Oklahoma
Full-time

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers.

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities :

  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements :

Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience : Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height;

must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving / Decision Making, Job Knowledge and Relationship Management.

30+ days ago
Related jobs
Promoted
Dollar Tree
Perry, Oklahoma

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

Promoted
DHL
Stillwater, Oklahoma

Opportunities are endless at DHL Seeking PT & FT Customer Service Representatives to: Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution and expediting correction or adjustment; Maintain custome...

Everise
Oklahoma
Remote

Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...

MCI, LC
OK, US
Remote

In this role, you will provide full life-cycle customer service and assist customers in understanding their coverages and select the right products and services, and help find best solutions to meet their personal financial needs. This role requires you to interact with hundreds of customers each we...

Better Health Group
Remote, OK
Remote

Active listening, empathy, professionalism, and problem-solving skills, with a focus on first-call resolution and building value for the customer. ...

Why Knot Travel
OK, us

Currently, we're in search of a Remote Group Travel Customer Service Representative to join our dynamic team. In this distinctive role, you'll be tasked with providing exceptional customer service to group travelers, ensuring their journeys are seamless and leave lasting impressions. Previous custom...

Mass Markets
OK, US
Remote

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...

Everise
Oklahoma
Remote

Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services. Healthcare Customer Service Representative – Work From Home. Ability to identify customer needs and articulate products and services. Joi...

Family Dollar
Stillwater, Oklahoma

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

Concentrix
USA, OK, Work, at, Home
Remote

Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...