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Assistant Studio Manager - Carmichael Job at West Coast Fitness LLC in Californi

Assistant Studio Manager - Carmichael Job at West Coast Fitness LLC in Californi

MediabistroCalifornia, MO, United States
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Job Title and Details

Job Title : Assistant Studio Manager

Direct Supervisor : Studio Manager

Status : Hourly non-exempt

Location : 95608

Company Description

West Coast Fitness is a leading franchisee of Orangetheory Fitness with 50+ studios in Los Angeles, San Francisco’s Bay area, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We focus on the 3 Cs of Success - Clarity, Communication, and Collaboration. We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy. Established in Los Angeles, CA, in 2014, WCF prides itself on building teams that break records, innovate with intention, and continue to expand our reach.

Orangetheory Fitness : Led by highly skilled coaches, each workout incorporates endurance, strength, and power with a variety of equipment. As a heart-rate-based totally-body group workout, OTF combines science, coaching, and technology to maximize results, energy, visible toning, and metabolism for more life.

Job Description

A little quiz for you : What do Batman and Robin, Bonnie and Clyde, Beyonce and Jay-Z, and Maverick and Goose all have in common? They’re all infamous duos that wouldn’t be as fierce alone as they are as a team. That’s how it is with an Orangetheory Studio Manager and their Assistant Studio Manager (ASM). They are a team, a duo, a partnership. And while the manager is accountable for the studio, the ASM helps it run smoothly. If you’d like to be part of such a pair, to know the ropes as well as you know your members’ names, to step in when needed, and to balance strengths and goals, this role might be perfect for you.

Specific job duties and selection requirements vary between Orangetheory studio locations, and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process.

Essential Duties & Responsibilities

  • Assist the Studio Manager in all areas of the business
  • Lead and develop Sales Associate team daily
  • Own responsibility for all studio operational tasks, including lead and inventory management
  • Maintain accurate records using established OTF sales systems
  • Perform telephone inquiries, follow-up calls, and customer care calls
  • Host OTF studio tours with prospects and / or fitness program holders
  • Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
  • Participate in 1-2 OTF scheduled workouts per week
  • Maintain an organized and clean work environment
  • Respond immediately to member requests, inquiries, and concerns
  • Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
  • Attend and participate in all relevant OTF training programs, events, and meetings

Qualifications

  • Leadership experience in the workplace
  • High-level customer service skills
  • Previous sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred)
  • Excellent verbal and written communication skills
  • Ability to multi-task and excel in a fast-paced environment
  • Functional computer skills in Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
  • Flexibility to work daytime, evening, holiday, and / or weekend hours as needed
  • Ability to work in an ORANGE TEAM environment
  • High school diploma
  • Health and fitness-minded people, highly preferred
  • Benefits

  • Competitive hourly wage
  • Performance bonuses based on weekly, monthly, individual, and team sales goals
  • Medical, Dental, and Vision (based on full-time hours)
  • 401k (based on full-time hours)
  • Access to all Orangetheory classes at any studio nationwide
  • Deep discounts on all OTF retail and technology
  • Opportunities for career growth
  • Covid-19 safety and health protocol for a safe work environment
  • Monthly team-building events and reward opportunities
  • Free AED / CPR certifications
  • Discounts on NASM and AFAA certifications
  • Physical Requirements

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and / or move up to 80 pounds.

    EEO Statement

    Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Job Type

    Full-time, including early mornings, nights, weekends, and holidays

    Pay

    $19 / hour + bonus potential

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