UVA Health professionals share a common bond : to pursue excellence in everything we do for our patients. As an Access team member at UVA Health, you will be an integral member of a team dedicated to providing compassionate care for our patients.
Access team members are the face of UVA Health ? you are often the first and last contact for our patients and your interactions set the tone for each patient visit to UVA.
This patient focused role is responsible and accountable for various aspects of the patient access experience, including, but not limited to, basic appointment scheduling, demographic and insurance data collection, cash collections, and addressing the various needs of patients and families either in person or on the phone.
Join a thriving work culture built on trust, respect, and engagement. Please complete this one application and someone will connect with you to discuss your area of interest.
Building an exceptional work culture includes supporting our teams with exceptional benefits. UVA Health offers a comprehensive benefits package including Medical, Dental, and Vision Insurance, Paid Time Off, Long term and Short term Disability, Retirement Savings Plans, and Flexible Spending Accounts.
- For more information, visit patient focused role is responsible and accountable for various aspects of the patient access experience including but not limited to basic appointment scheduling demographic and insurance data collection cash collections and addressing the various needs of the patient and family either in person or on the phone;
- Provides patients with tools both in paper and electronic format which are needed by the clinical and revenue cycle teams to ensure their experience at UVA is optimal;
engages the patient / family in keeping them updated on various aspects of their visit.
Demonstrates exceptional customer service both for in person and telephone activities.
- Schedules and coordinates appointments with the correct provider using all appropriate information.
- Demonstrates expected behaviors applicable to the Health System scheduling and registration system and unit policies procedures and guidelines.
- Performs verification functions.
- Performs visit document activities accurately and timely.
- Demonstrates engagement in the work team and goals of the unit.
In addition to the above job responsibilities, other duties may be assigned.
Qualified candidates may be eligible for a sign on bonus of $3,500.
This bonus comes with a 2yr service agreement, and is paid in 2 installments.)
Position Compensation Range : $15.68 $24.30 Hourly
MINIMUM REQUIREMENTS
Education : High School Graduate or Equivalent.
Experience : No experience required.
Licensure : None required.
PHYSICAL DEMANDS
Job requires sitting for prolonged periods, frequently bending / stooping, reaching (overhead, extensive, repetitive) and repetitive motion : computer keyboard.
Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift / push / pull 20 50lbs.
The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician?
s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff.
We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers.
All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.
Access Associate - Northridge Internal Medicine
This patient focused role is responsible and accountable for various aspects of the patient access experience including but not limited to answering patient and referring provider calls; appointment scheduling; and visit registration. Team members will address the various needs of the patient and fa...
Access Associate - Oncology Sched POD
This patient focused role is responsible and accountable for various aspects of the patient access experience including but not limited to answering patient and referring provider calls; appointment scheduling; and visit registration. Team members will address the various needs of the patient and fa...
Patient Access Associate 1- Night shift
The Patient Access Associate 1 is responsible for financial counseling and insurance verification, and notification to patients and/or guardians of financial responsibility. Coordinates with other departments to assist or transport patients/visitors requiring special attention/support; Interviews pa...
Access Associate Senior - Cardiovascular Surgery Center
This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and ...
Access Associate Senior - Oncology
This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and ...
Access Associate Senior- Transplant
This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and ...
Access Associate Senior- Augusta Oncology
This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and ...
Access Associate Senior - Oncology
Obtains waiver before service when an insurance referral has been deniedPrints medication lists and gives them to the patient/family for review during check-inPromptly and accurately updates patient tracking systemCheck out patients following their appointments , schedule follow-up and specialty app...
Access Associate Senior - Transplant (Wage)
This experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval follow up communica...
Access Associate Wage/PRN Breast Care Center
This patient focused role is responsible and accountable for various aspects of the patient access experience including but not limited to answering patient and referring provider calls; appointment scheduling; and visit registration. Registration, Check-In and Check-out: Completes all registration ...