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Medical Device Customer Service Representative

VirtualVocations
Warren, Michigan, United States
Full-time

A company is looking for a Medical Device Customer Service Representative to support customer needs and resolve inquiries in a timely manner.

Key ResponsibilitiesProcess customer orders and manage order delivery expectationsHandle product repair requests and manage RMA processingResearch and resolve customer issues, including invoice disputes and warranty informationRequired QualificationsGED or High School Diploma or equivalency requiredThree years or more related experience in customer service or call center rolesAbility to work independently and as part of a teamComputer literate with competencies in Microsoft applicationsAbility to meet attendance requirements consistently

10 days ago
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