IT Operations and Compliance Lead

Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together.

Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend.

We are currently seeking an IT Operations and Compliance Lead to join our Technology Services team. This role will liaise closely with the Business Applications, End User & Infrastructure Services, and Information Security teams to provide operational oversight, support and will manage the ongoing state of compliance against various compliance requirements.

What you’ll be doing :

• Evaluate the effectiveness of the existing operational activities, proactively lead improvements, and execute key IT operations
• Support KPI reporting, and execution of operational activities for IT Leadership such as strategic planning, data analytics, and process automation
• Facilitate vendor reviews, and risk assessments, monitor spend, and help facilitate upcoming renewals
• Execute operational projects to meet the needs of Technology Services
• Manage Tech spend by assisting with budgeting, monitoring of the budget, and reporting on spend on a regular basis
• Be a point of contact for Technology Services (TS) compliance team, and assist on all internal and external audits where TS support is needed
• Take the lead in remediation activities ensuring that control findings are appropriately resolved
• Monitor activities of TS Team to ensure compliance with internal policies and procedures including monthly, quarterly and annual activity reviews

Ideal candidate profile :

• BA / BS in a business related field (e.g. Management Of Information Systems, Accounting) and / or equivalent years of education and experience working in a related field
• 10+ years of experience with a focus on IT governance
• CISA Certified Information Systems Auditor
• Extensive SOC 1 and SOC 2 compliance and controls experience
• ITIL Foundation Certification is advantageous
• Excellent interpersonal, verbal, and written communication skills with the ability to communicate compliance and operations related concepts to a broad range of technical and non-technical audiences
• Successful experience working, collaborating, and establishing credibility and relationships with leadership, colleagues, and clients
• Strong statistical modeling skills such as creating graphs and spreadsheets ,analyzing data and communicating findings
• Demonstrated success working with internal audit, external auditors, outside consultants, and legal team
• Highly detail driven with emphasis on accuracy
• Ability to juggle multiple projects simultaneously to meet deadlines

LI-Remote#LI-SK1At Coupa, we’re building a great company that is laser-focused on three core values : ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses.

We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer.

Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives / collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time.

You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.