Location : METROHEALTH MEDICAL CENTER
Biweekly Hours :
The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being : affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services.
The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.
Summary :
Serves as the first contact and greets patients and visitors to The MetroHealth System in assigned area(s). Provides navigation, information, and assistance in a courteous, respectful, and friendly manner, creating a welcoming environment.
Facilitates efficient flow of patients and guests at main entrance points. Ensures that main entrances are tidy, safe and reflect a welcoming environment.
Upholds the mission, vision, values, and customer service standards of The MetroHealth System.
Qualifications : Required :
Required :
- High School Diploma or passage of a high school equivalency exam.
- Experience in a customer service position in a healthcare, hospitality, or retail environment.
- Ability to provide clear and accurate verbal instructions.
- Demonstrates initiative and independent problem-solving skills.
- Possesses basic computer hardware and software skills.
- Demonstrates initiative and independent problem-solving skills.
- Ability to interact effectively with people from a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.
- Presents a professional demeanor at all times.
Preferred :
- Two years of experience providing customer service.
- Proficiency in a second language.
Physical Requirements : May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to sit or stand for extended need to push / pull up to 500 pounds with in the normal visual range with or without in the normal audio range with or without correction.
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