Medical Receptionist

About Mary Bridge Children’s

Established in Tacoma, WA in 1955, MultiCare’s Mary Bridge Children’s Hospital has grown into a dedicated comprehensive regional network of health services for children.

Serving more than 13 referring hospitals over 9 counties and backed by fully staffed services 24 / 7, Mary Bridge Children’s Hospital offers and supports primary care, emergency services, inpatient care, outpatient specialty clinics, and a level IV NICU.

Top performing and award-winning, Mary Bridge Children’s Hospital & Health Network specializes in meeting the health needs of kids every day.

FTE : 1.0, Shift : Monday-Friday 9 : 45am-6 : 15pm

Position Summary

The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic.

Duties include variations of, receptionist duties greeting patients, answering phones and directing calls, assisting patients / families;

scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation / balancing, operating several types of basic office equipment, etc.

This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice.

Internal and external contacts include patients, families, co-workers, physicians and the general public.

Requirements

• Post high school office procedures preferred
• Minimum one (1) year of clerical and / or receptionist experience; or six (6) months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Why Mary Bridge Children's?

• Mission-driven : Partnering for healing and a healthy future for our patients and the communities we serve
• Award-winning : Named Top Children’s Hospital by the Leapfrog Group in 2022
• Growing : New free standing children’s hospital opening in 2026
• Leading research : MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials
• Employee-centric : Named Forbes America’s Best Employers by State in 2023
• Lifestyle : Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views
• Explore our services at marybridge.org

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.

As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position.

The pay scale is $18.56 - $26.72 USD. However, pay is influenced by factors specific to applicants, including but not limited to : skill set, level of experience, and certification(s) and / or education.

If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.