Job Description
Job Description
Wedi Corporation (www.wedicorp.com) is the worldwide industry leader in the manufacturing and development of high-performance and quality shower systems and backer board systems used in the construction of custom tiled wet rooms.
JOB SUMMARY : The primary responsibilities are but not limited to supporting our sales, marketing, and service teams by providing data reporting, competitive analysis, forecasting, and actionable insights to drive strategic-decision making.
Responsibilities :
- Generate and analyze sales and operational data to identify trends, opportunities, and areas for improvement,
- Develop and maintain specialized reports, including KPIs, pricing controls, and rebates,
- Conduct competitive analysis to benchmark performance and inform pricing strategies,
- Collaborate with cross-functional teams to forecast sales, identify market trends, and make recommendations for sales strategies,
- Coordinate with Supply Chain for tracking and managing order scheduling to ensure timely delivery and customer satisfaction,
- Translate data into actionable insights and strategic recommendations to enhance sales and service performance,
- Support the Sales and Customer Service Team in creating and implementing sales strategies to improve customer service and drive revenue growth,
- Learn and understand the company's business model, processes, products, and customer base to provide meaningful insights and recommendations,
- Other duties as assigned.
Qualifications :
- Must have 5+ years of Customer Service experience, B2B manufacturing customer service experience preferred,
- Minimum Associate Degree required,
- Accurate and efficient data entry skills required,
- Advanced proficiency using Word and Excel applications,
- Experience using ERP systems to create reports,
- Exceptional oral / written communication, customer service and time management skills,
- Organized, attention to detail, strong analytical and exceptional conflict resolution skills,
- Must be self-motivated and able to work independently to meet deadlines or exceed goals,
- Creates an environment that motivates, inspires and respects others, working within a team environment,
- The ability to execute and support an active selling approach with customers in support of the outside sales channel teams,
Physical Requirements :
- Regularly use hands and fingers to handle, control or feel objects,
- Regularly required to speak and hear,
- Continually sitting for long period of time.
Sales and Customer Service Analyst
The Sales and Customer Service Analyst will be responsible for generating various reports, including KPIs from Service Data, Pricing, Market Sales vs. Sales and Customer Service Analyst. If you are a passionate Sales and Customer Service Analyst looking for a new and rewarding career, please apply t...
Customer Service Sales Agent
A company is looking for a Customer Service & Sales Agent. ...
Spa Customer Service Sales Representative
We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!. Hand and Stone Massage and Facial Spa, is seeking a Sales Consultant who enjoys working directly with customers to discover wellness solutions to fit their needs...
Now Hiring - Customer Service / Sales Representative
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service / Sales Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer...
Healthcare Customer Service Representative/Sales - Remote
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. As the eyes and ears for our team fielding customer inquiries and finding in...
Customer Service/Sales Manager - REMOTE OR ONSITE
Our services provide continuity of income for families affected by the loss of a breadwinner, lay offs, injuries, and more. ...
Sales Analyst, Customer Planning & Strategy
Assists the Customer Planning & Strategy Senior Manager on a specific brand organization and the customer organization across the entire customer team for all sales strategy issues. Provide active support to the customer sales teams to enable the achievement of sales and profit plans for the custome...
Eyewear Customer Service/Sales Advisor Part Time
Provide patients with exceptional customer service by understanding and advising the patient’s needs . Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) . Consistently deliver sales plan and office goals through cultivating a...
Spa Customer Service Sales Representative
We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!. Hand and Stone Massage and Facial Spa, is seeking a Sales Consultant who enjoys working directly with customers to discover wellness solutions to fit their needs...
Sales & Customer Service Associate
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations. Provide outstanding customer service and help e...