Job Description
Job Description
Job Title : Printing & Signage Customer Service Representative
Location : Chandler, AZ
About Us :
AlphaGraphics Chandler Gilbert Scottsdale is a leader in the printing and signage industry, committed to providing exceptional quality and service to our customers.
We take pride in our innovative solutions, cutting-edge technology, and dedicated team that strives to exceed customer expectations.
Join us and become part of a dynamic environment where your contributions make a significant impact.
Job Description :
We are seeking a motivated and customer-focused individual to join our team as a Printing & Signage Customer Service Representative.
In this role, you will be the first point of contact for our clients, providing them with professional and efficient service.
Your primary responsibilities will include managing customer inquiries, processing orders, and ensuring customer satisfaction throughout the printing and signage process.
Key Responsibilities :
- Greet and assist customers in a friendly and professional manner.
- Handle inbound and outbound customer calls and emails promptly.
- Process customer orders accurately and efficiently using our order management system.
- Provide detailed product and service information to customers.
- Address and resolve customer issues and concerns with a positive attitude.
- Collaborate with the production team to ensure timely delivery of orders.
- Maintain up-to-date knowledge of our products, services, and pricing.
- Follow up with customers to ensure their satisfaction and address any post-order issues.
- Assist with administrative tasks as needed, including data entry and filing.
- Participate in team meetings and contribute to a positive work environment.
Qualifications :
- High school diploma or equivalent required; some college coursework preferred.
- Previous experience in customer service, preferably in the printing or signage industry.
- Strong communication skills, both verbal and written.
- Excellent organizational and time management abilities.
- Ability to learn and use industry-specific software and tools.
- Detail-oriented with a focus on accuracy and quality.
- Ability to work independently and as part of a team.
- Positive attitude and a commitment to providing exceptional customer service.
Benefits :
- Competitive hourly rate based on experience.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) Match
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
How to Apply :
If you are passionate about customer service and interested in the printing and signage industry, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position.
AlphaGraphics Chandler Gilbert Scottsdale is an Equal Opportunity Employer.
Apply today and take the first step toward an exciting and rewarding career with AlphaGraphics Chandler Gilbert Scottsdale!
Remote Call Center Customer Service Representative
Join D Aceto Services LLC as a Remote Call Center Customer Service Representative and contribute to our commitment to delivering exceptional service. D Aceto Services LLC is seeking enthusiastic individuals to join our team as Remote Call Center Customer Service Representatives. Gain the skills nece...
Customer Service Representative - Healthcare
Are you passionate about making a positive impact on people's lives? Do you have a knack for providing exceptional customer service? If so, then we have an opportunity for you! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. Provides customer service for ba...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
Customer Service Representative I
That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication cha...
Mortgage Customer Service/Sales Representative
Mortgage Customer Service and Sales Representative. This organization is looking to add a customer service/sales representative to their team. In this role, you will be responsible for engaging with potential clients, providing exceptional customer service, and driving sales within the real estate i...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Remote Insurance Customer Service Representative (Unlicensed)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative
The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Provides excellent customer servi...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...