The Fresh Market & You :
Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.
Our added benefits for joining The Fresh Market team
- Team Member discount of 30%
- Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
- 401K contribution and company match
- Financial Wellness Program
- Personal time off and additional time off purchase plans are available
- Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
- Discounts on pet insurance, daycare, event tickets, and many more.
About the Position :
As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest has the last store experience, to provide excellent service and deliver results.
What You'll Do :
With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
- Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
- Manage front end guest flow to achieve operational success and an excellent shopping experience every time
- Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms
- Managing order guides / ordering deadlines / reducing shrink / damage
- Engage, motivate, coach, and train team members on-the-job as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner
Availability :
This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.
Qualifications :
At a minimum, what you will need
- 3 plus years of experience in a guest service role
- 1 plus years of leadership experience
- Working knowledge of Microsoft Office
- Must be at least 18 years of age
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