The UPS Store is seeking a Part-Time Center Associate to work at our American University campus location and our nearby Tenleytown location.
The Associate will be expected to deliver world-class service, advising customers on our products and services.
The ability to verbally convey information in a clear and concise manner is required.
The ideal candidate will be a current student (undergraduate or post graduate), have previous retail sales experience, a friendly and genuinely helpful demeanor, and a professional appearance.
He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
The candidate should be able to work a flexible schedule during our store operating hours : 9-7 Monday-Friday, 10-5 Saturday, and 11-5 Sunday.
RESPONSIBILITIES
- Deliver outstanding customer service to walk-in customers and telephone inquiries
- Continuously practice good listening skills with customers and co-workers
- Take ownership of the customer's shipping needs and offers viable solutions
- Learn all product and service offerings, alternative solutions, and industry trends
- Operate all equipment, software, and devices in an expert fashion
- Maintain a clean, organized, and safe working environment
- Perform other duties as assigned
QUALIFICATIONS
- Currently enrolled in a college curriculum
- Must be available to work during college summer break, May through August
- Outstanding listening skills
- Strong verbal communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 50+ pounds
- Willing and able to work 15 to 30 hours per week
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