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Bilingual Health Care Customer Service
VirtualVocationsRochester, New York, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Bilingual Health Care Customer Service Representative.
Key Responsibilities
Handle inbound and outbound calls to resolve billing and payment issues
Respond to patient inquiries and provide information in a professional manner
Follow client-specific protocols and monitor payment arrangements
Required Qualifications, Training, and Education
1+ years of experience in a Call Center or Customer Service role
Knowledge of medical terminology, patient billing, and healthcare insurance preferred
Ability to work in a fast-paced, deadline-oriented environment
Demonstrated flexibility in scheduling and assignments
Bilingual candidates preferred for additional support
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Bilingual Customer Service • Rochester, New York, United States
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