Customer Care Advisor
VirtualVocationsCedar Rapids, Iowa, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Care Advisor responsible for initiating the sales process and managing customer interactions.
Key Responsibilities
Represent the company as a subject matter expert during customer calls
Update systems to document customer interactions and handle issues diplomatically
Complete additional tasks as assigned by management
Required Qualifications
3+ years of customer service and / or sales experience
Previous solar customer service or sales experience is highly desired
Ability to embrace change and be flexible to business needs
Proven track record of reliability and a strong work ethic
Ability to accept and apply coaching and feedback from leadership
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Customer Care Advisor • Cedar Rapids, Iowa, United States
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