Customer Service Representative

A company is looking for a Provider Customer Service Call and Chat Representative.

Key Responsibilities

Act as the primary advocate for healthcare providers to resolve issues efficiently

Provide support through calls, chats, and emails while navigating multiple systems

Collaborate with internal partners to ensure timely and effective issue resolution

Required Qualifications

High School Diploma / GED or equivalent work experience

Must be at least 18 years old

1+ years of customer service experience

Experience with computers and the ability to navigate complex systems

Ability to work full-time, 40 hours per week, during designated business hours