Senior Associate, Product Management - Business Cards & Payments (Beyond the Card, Accounts Payable)

Center 1 (19052), United States of America, McLean, Virginia

To be considered for an interview, please make sure your application is full in line with the job specs as found below.

Senior Associate, Product Management - Business Cards & Payments (Beyond the Card, Accounts Payable)

We are looking for a Product Manager to join our Beyond the Card, Accounts Payable team in Capital One Business Cards and Payments (BC&P) .

The BC&P organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners and offers products and services to help them do more business.

We've built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services, and experiences work as hard as they do.

The name of our organization reflects our current leadership position in Small Business and Commercial Cards - as well as our aspiration to serve a wide range of needs for our customers Beyond the Card.

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

In this role, you'll learn the essentials of being a product manager, and we'll invest in you to grow in four key areas :

• Human Centered
• Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
• Breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
• Business Focused
• Demonstrate a growth mindset, effectively using hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs.
• Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
• Technology Driven
• Work autonomously in an agile environment to conduct research and develop features that utilize new and evolving technology.
• Collaborate with designers, technologists, data scientists, and subject-matter experts to build cutting-edge solutions to help customers.
• Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy.
• Integrated Problem Solving
• Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible.
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.
• Transformational Leadership
• Actively participate in horizontal forums to harness a network of trusted relationships among tech teams, designers, key internal stakeholders, and partner teams.
• Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team's results and becoming a product matter expert.

In this role, you will :

• Work with partners in tech, design, and product to create best in class agent and customer servicing experiences.
• Go deep on servicing data and analysis to identify opportunities and surface product insights.
• Help define our servicing strategy and roadmap.
• Work with internal and external teams to bring critical initiatives to market.

We want you if you are :

Intellectually Curious : You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer.

Comfortable with ambiguity, a hunger to learn, and a seeker of new challenges.

Communicator & Influencer : You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing.

You can rally associates to work with you.

Do-er : You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals.

You're well organized, able to multitask, and able to prioritize your work.

• Passionate & Customer Focus : You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
• Learner : You have an appetite to learn new things or new technologies while exhibiting humbleness when the time comes to ask for help.
• Team Player : You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications :

• Bachelor's degree or military experience.
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.

Preferred Qualifications :

• Bachelor's degree in computer science or engineering.
• 1+ years translating business strategy or analysis into consumer-facing digital products.
• 1+ years of experience working on core product platforms powering digital experiences.
• 1+ years working with cross-functional teams as a product owner in an agile development process.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site) : $114,700 - $130,900 for Sr. Associate, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and / or long-term incentives (LTI).

Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.

Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law.

Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.

com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected] .

J-18808-Ljbffr