Lead Technician - Heavy Equipment

Job Description

Job Description

Shop Lead Technician position

Generally has more than 6 years of experience and / or demonstrated job-relevant knowledge / skills. A Lead Technician has a broad knowledge of the field’s standard and technical concepts, practices, and procedures.

Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks;

is self-starting, and requires no supervision.

Essential Functions :

• Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his / her supervisor
• Models and reinforces company policies / practices to ensure that work is performed in alignment with the company’s mission, vision, and values and collaboration with other Holt functions
• Achieves labor sales and utilization expectations as set by supervisor / manager to ensure team revenue targets are met
• Performs job duties of a Service Supervisor during periods of his / her absence
• Troubleshoots and diagnoses equipment malfunctions and failures
• Provides quality control / assurance inspections of completed tasks
• Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
• Rebuilds, repairs, reconditions, and maintains equipment and components
• Demonstrates good customer relations and support; communicates customer needs to shop management
• Plans and controls cost of repair jobs
• Completes parts orders and identifies parts for return
• Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others
• Maintains all equipment and work areas keeps in good, clean, and orderly condition
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Works overtime as required by workload and customers’ needs
• Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
• Performs other duties as assigned

Knowledge, Skills, and Abilities :

• Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Proficient with current computer software, related hardware, and machine electronic systems
• Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
• Operation and control skills - Controlling operations of equipment or systems
• Equipment selection skills - Determining the kind of tools and equipment needed to do a job
• Ability to operate a forklift and an overhead crane
• The ability to quickly and repeatedly operate the controls of a machine or a vehicle to the exact position
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in a mechanical repair
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• The ability to read, write, and understand information
• The ability to listen to and understand information and ideas presented through spoken words and sentences

Additional Requirements :

Owns a large and complete assortment of appropriate hand tools and may have some specialized tools

Education and Experience :

• More than 6 years of work-related skill, knowledge, or experience is preferred
• High school diploma or equivalent preferred

Travel :

Some travel may be expected for this position

Physical Requirements :

• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 50 pounds
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends / descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and / or equipment
• Be able to maneuver safely and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment :

• Regularly works indoors around moving mechanical parts
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Noise level may be loud at times
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
• Requires wearing common protective or safety equipment
• Required to perform work in cramped spaces and / or high places

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