A company is looking for a Client Support Specialist, Tier 1.Key Responsibilities : Act as a consultant and provide excellent support to clientsDevelop expert knowledge of products and create efficiencies in processesIdentify, troubleshoot, and resolve issues encountered by usersRequired Qualifications : Demonstrated independent streak and ability to think on their feetExperience in client service roles, such as call centers or IT supportEnjoy working with technology and willingness to learn new toolsTransferable skills will be considered
Product Support Specialist - Tier II
Key Responsibilities:Maintain advanced understanding of the Therapy industry and the Company's products/servicesDeliver timely and effective support, troubleshoot complex issues, and document interactionsAssist Tier 1 support, create/edit knowledge base, and resolve complex client inquiriesRequired ...
The Commercial & Treasury Management Client Support Specialist
The Commercial and Treasury Management Client Support Specialist serves as a primary driver ensuring a superior experience in all interactions for the customer support of treasury management and commercial banking products including but not limited to deposit products, online banking, ACH and wire o...
Network Support Specialist Tier 2 - Remote
A company is looking for a Network Support Specialist Tier 2 - Remote. ...
Ft Client Support Specialist - Work From Home
Up to $62,200 per year / Medical, dental & vision / PTO / 401k match - As a Client Support Specialist you'll: Respond to incoming communications from clients; Document interactions in case management systems; Update clients on ongoing resolutions; Directly resolve client inquiries using established ...
Tier 1 Technical Support Specialist
As a Customer Support Specialist, you will be the first voice the client will hear and the first level of support. You will delegate pending call-backs to the appropriate Customer Support Specialist tiers. Documentation of the client’s name, concerns/complaints, facility, and phone number is paramou...
Client Support Specialist - Urgently Hiring!
You carry the weight of ADP’s service reputation and client satisfaction in your hands. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and tak...
Client Support Specialist - Virtual/Remote
The Client Fulfillment Specialist plays a crucial role in ensuring the timely and accurate fulfillment of client deliverables across multiple departments, including customer success, editorial, and research. This role is responsible for managing the end-to-end process of client partnerships, from co...
Systems Specialist II (Tier 3 Support)
Passionate about technology and providing outstanding experiences for our clients. Provides onsite and remote end user support . Acts as a primary point of escalation from Tier 2 service desk agents . Provides mentorship, training, and information leadership/coaching to System Specialists I . ...
Payroll Client Support Specialist II - Urgently Hiring!
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You will build relationships with clients using the phone, email, and/or chat, where you will strive t...
Client Support Specialist
We are hiring for a skilled Client Support Specialist. You will be an initial contact for inbound client requests and will log, document, and notate client conversations/issues. Provides quality customer service and real-time technical support to clients. Responsible for accurate and timely resoluti...