Business Intelligence Systems Analyst III

Overview

The Business Intelligence Systems Analyst is an experienced analyst that provides advanced expertise on various projects and support requests focused on administration, configuration, support, and developer best practices training for business intelligence and analytics platforms with a specialization in Power BI.

Responsibilities

What makes you a dream candidate?

Administrate and monitor the Power BI platform providing a stable production environment that meets performance needs

Collaborating with team members, plan and manage Power BI system implementations, upgrades, security, auditing, configuration, and future / additional product evaluations and improvements as needed

Provide Microsoft Power BI Platform capacity planning, metrics and performance tuning recommendations and implement with proper review, approval, and change management

Install and configure data gateways for access to multiple data sources as needed

Manage Power BI tenant and capacity settings and understand impact to environment before applying changes via change management

Perform regularly scheduled maintenance on terminal and gateway servers including patching and software upgrades

Proactively assess the latest Microsoft Power BI Service, gateway, and desktop releases, assess impact to environments, and act as needed

Serves as an escalation point for production and / or platform issues and acts as lead liaison with Microsoft Technical Support to resolve outstanding issues within the Microsoft Power BI environments

Provide on-call support and provide direction to other IT department on-call resources as it relates to Power BI

Define and document application best practices, required standards, processes, and guidelines regarding the use and administration of the BI tools

Ensure the platform is following IT policies and standards and agreed upon service levels

Serve as a Microsoft Power BI subject matter expert by proactively developing, coordinating, and providing on-going training, functional, and technical direction to the super-users (content developers) to enable a self service environment.

Standardize the development process for the content developers.

Communicate status of production issues (describing issue, resolution, and status) with both the business and the Business Intelligence team in a timely manner

Strong understanding of the SDLC process and project management steps used in delivering IT solutions

Advanced knowledge of information technology systems, infrastructure, and operations

Knowledge of security methodologies, policies, standards, and best practices including knowledge of firewall rules, Active Directory, row-level security application in Power BI Desktop and Service

Thorough understanding of Microsoft Power BI products and licensing and how they work together in an environment

Extensive knowledge connecting to various data sources including, but not limited to, via the gateway and cloud data sources

Advanced knowledge in troubleshooting Microsoft Power BI Platform and client issues to root cause

Advanced knowledge of report development, data modeling, and administration processes in Power BI

Strong SQL and database technology and design concepts including relational database structures, star schema structures, models, and diagrams.

Ability to understand, develop, and maintain PowerShell scripts desired.

Experience identifying and developing metrics and KPIs required.

Ability to manage multiple projects and priorities while meeting deadlines and documenting progress towards delivery date

Qualifications

Experience

• Bachelor’s Degree in related field or equivalent work experience required
• 5-7 years experience designing, developing, and administering Business Intelligence applications including maintenance and support activities, performance monitoring, tuning, upgrading versions, software configuration, business continuity and disaster recovery planning and general IT processes such as Change Management, Configuration Management, Problem Resolution, and Incident Tracking required
• 5-7 years of experience with report development, data models and administration processes in an enterprise BI reporting tool required
• 5-7 years of experience with database software (Oracle, SQL Server, Informatica, etc) as well as relational and OLAP database designs required
• Experience with report development, data modeling, and administration processes in Power BI preferred
• Experience as PowerBI administration performing system monitoring, log analysis, performance analysis, performance tuning and capacity planning

What We Offer : Generous benefits package available on day one to include : 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture : Our team members define and shape our culture an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging.

Here we do more than work we thrive.

Compensation : Competitive pay and bonus eligibility

Work Life Balance : Flexible hybrid work environment, minimum of 2-days a week in office

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Salary The base salary range for this role is : USD $99,500.00 to $189,100.00.

At GM Financial, we strive for transparency in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level.

The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education.

This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment.

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GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization.

We do not discriminate against any applicant or employee based on race, color, age, gender, national origin, religion, sexual orientation, gender identity, veteran status, disability or any other federal, state or local protected class.

GM Financial has an accommodation process in place and provides accommodations for applicants and employees with disabilities.

If you require a reasonable accommodation because of a disability, please contact Human Resources at 1-866-411-4748 or by e-mail at