Senior Business AnalystVirtualVocations • Bridgeport, Connecticut, United States
Senior Business Analyst
VirtualVocations • Bridgeport, Connecticut, United States
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A company is looking for a Senior Business Analyst - Remote.
Key Responsibilities
Implement and support quality initiatives within assigned areas
Act as a liaison between internal / external customers and IT for business definition, scope, testing, and implementation
Extract, analyze, and interpret data to inform operational decisions and drive performance improvements
Required Qualifications, Training, and Education
Bachelor's Level Degree (Preferred)
Three years of related experience in Operations, IT, or Reporting (Required)
Experience with data analysis and SQL is highly preferred
Contact Center experience (Preferred)
Experience with data visualization tools such as Power BI or Tableau (Preferred)
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Senior Analyst • Bridgeport, Connecticut, United States
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