Lead Field Service Technician (Birmingham and Huntsville Service Area)

Innovate to solve the world's most important challenges

Asa Lead Field Service Technician here at Honeywell, you will be responsible forproviding technical support and service to our customers in Alabama.

You willplay a crucial role in ensuring the efficient and effective operation of ourproducts and systems, and in maintaining high levels of customer satisfaction.

You will report directly to our Field Service Supervisor and you'll work out ofour Alabama location on a hybrid work schedule.

In this role, you will impact the success of our business by :

• Providing on-site technical support and troubleshooting for our products andsystems
• Conducting preventive maintenance and repairs to ensure optimal performance
• Collaborating with cross-functional teams to resolve complex technical issues
• Training customers on the proper use and maintenance of our products
• Building strong relationships with customers and ensuring their satisfactionwith our services

KEY RESPONSIBILITIES :

• Provide on-site technical support andtroubleshooting for our products and systems
• Conduct preventive maintenance andrepairs to ensure optimal performance
• Collaborate with cross-functionalteams to resolve complex technical issues
• Train customers on the proper use andmaintenance of our products
• Build strong relationships withcustomers and ensure their satisfaction with our services

YOU MUST HAVE :

• Minimum of 3+ years of experience as a Field ServiceTechnician or in a similar role
• Strong technical knowledge andexpertise in relevant technologies
• Excellent problem-solving andtroubleshooting skills
• Ability to effectively communicatecomplex technical concepts to both technical and non-technical stakeholders
• Experience in conducting preventivemaintenance and repairs

WE VALUE :

• Associate's degree in engineering or a related field
• Experience with Tridium, Niagara, N4, EBI, or other commercial industrial systems
• Tridium Niagara Certification
• Experience working with open protocols (BACnet, Modbus, LON, etc.)
• Experience in the HVAC industry
• Strong Customer service skills
• Ability to work independently and make sound decisions
• Continuouslearning mindset and willingness to stay updated with industry advancements

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edgework, and developing solutions side-by-side with dedicated experts in theirfields, Honeywell employees are eligible for a comprehensive benefits package.

This package includes employer-subsidized Medical, Dental, Vision, and LifeInsurance; Short-Term and Long-Term Disability;

401(k) match, Flexible SpendingAccounts, Health Savings Accounts, EAP, and Educational Assistance; ParentalLeave, Paid Time Off (for vacation, personal business, sick time, and parentalleave), and 12 Paid Holidays.

For more information click here. Theapplication period for the job is estimated to be 40 days from the job postingdate; however, this may be shortened or extended depending on business needsand the availability of qualified candidates.

Additional Information

• JOB ID : HRD247361
• Category : Customer Experience
• Relocation Tier : Not Applicable
• Security Clearance :
• Aviation Authority (FAA for US) :
• Band : 02
• Referral Bonus : 1500
• Requisition Type : Standard Requisition
• US Citizenship :
• FLSA Statement :
• FLSA CODE : Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.