Freight Brokerage Analyst

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Summary

The Freight Brokerage Sales Analyst will be responsible for helping to guide the organizational processes for the Brokerage Enterprise and Inside Sales Teams.

They will assist the Sr Director of Sales Strategy as well as the Inside Sales Managers in lead development, KPI reporting visibility, account strategy development, SOP creation, account onboarding, and other strategic functions.

Additionally this individual will be responsible for helping to facilitate internal processes around quarterly business review (QBR) development, tracking collaboration, and ensuring that we have the highest level of engagement with our clients.

Essential Functions

Brokerage lead on Salesforce administration and design. Work with the Salesforce team to make brokerage Salesforce what is needed to best support the brokerage sales vision.

This would include handling account disputes among sales reps, tracking sales team KPIs, and making sure that all collaborative sales initiatives are captured correctly.

Lead Generation. Internally, search for Shipper / Consignee names on shipments with no active bill-to code. Externally, analyze top industries and markets to help come up with targeted leads in various markets so that we can convert them at a higher cadence.

RFP Strategy. Tailor the approach to RFPs in collaboration with the pricing team to take a more targeted approach in bidding.

To optimize our chances of winning profitable business, we should normally target lanes where we have more inbound volume vs.

outbound in a specific key market areas (KMA). This role will help with that planning.

Tailoring and tracking QBR process. Help build out standard but client unique QBR experience. Track QBR initiatives for all clients, make sure we are having them, and measure our success against those initiatives.

Oversee and standardize our client onboarding process and experience. Point person to ensure credit is set up right, legal master service agreements (MSA) handled, proper accounting processes dialed in for this client, EDI / API set up correctly, and any other unique needs a client might have in onboarding is so critical to our organizational success with the client.

Additional Responsibilities

Performs other duties as assigned

Qualifications

H.S. Diploma / GED, Required

Bachelor's Degree in Business, Logistics, or related field of study, Preferred

3 years or more in Business related experience, Required

MS Office (Outlook, Excel, Word, PowerPoint, Teams, etc) Intermediate, Required

Travel

Yes, 0-10%

Job Category : Sales Support

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience;

education, including relevant degrees or certifications; work location; market data / ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below :

Pay Type : Salaried

Salaried

Minimum Pay Range : $85,000

$85,000

Maximum Pay Range : $108,000

$108,000

The position may also be eligible to receive an annual bonus, commission, and / or long-term incentive plan based on the level and / or type.

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants :

Ryder will only communicate with an applicant directly from a @(url removed) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.

During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through (url removed) / careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at (url removed) or (phone number removed).

Current Employees :

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ((url removed)) to log in to Workday to apply using the internal application process.

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