Job Summary
The Surgical Scheduler I is responsible for :
Scheduling inpatient and ambulatory surgical procedures for operating rooms according to predetermined block schedules and established policies and procedures.
Preparing complete daily surgical schedules, including special equipment requirements and incorporating radiology and other non-surgical use of operating room facilities.
Communicating with surgeons, secretarial staff, and admissions personnel to obtain needed information, coordinate and confirm schedules and identify special requirements for procedures.
- Notifying all referring physicians of upcoming procedures and surgeries. Identifying additional OR time for surgeon separate and apart from block time as needed.
- Recording and compiling scheduling information on hospital and departmental computer systems. Reviewing and verifying accuracy of basic patient information.
- Printing and distributing schedules to designated areas of the program.
- Identifying and communicating critical information, such as surgeon and physician availability, and special supply and equipment requests, to nursing and other appropriate staff, as necessary.
- Working with nursing, surgical, and anesthesiology staff to monitor and evaluate scheduling procedures and develop strategies to promote efficient utilization of surgical suites.
- Responding to requests for routine information or assistance from patients / parents, visitors, and hospital staff, referring inquiries requiring clinical or management judgment to appropriate personnel.
Requesting clarification of assigned tasks or instructions from supervisor as necessary.
- Scheduling any consults needed prior to the surgery as requested, i.e. cardiac clearance.
- Monitoring Epic for insurance authorization for the procedures.
- Bringing high priority issues to supervisor’s attention, and providing updates to supervisor in the follow-up and / or resolution of these, and / or related issues.
To qualify, you must have :
- High School Diploma / GED
- 1 year of Healthcare Administration experience required
- Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations
- Analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.
There is a $2,000 sign-on bonus (terms / taxes apply. Internal applicants not eligible for bonus).
Boston Children’s Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.
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