Software Support CoordinatorVirtualVocations • Astoria, New York, United States

Software Support Coordinator

VirtualVocations • Astoria, New York, United States

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A company is looking for a Software Support Coordinator.

Key Responsibilities

Provide help desk support by troubleshooting user queries and ensuring resolution of systems-related issues

Collaborate with various departments to support software systems and assist in training and transition for newly-acquired properties

Participate in the development and testing of software enhancements and provide customer service through reporting and demonstrations

Required Qualifications

Prior experience with Yardi software is required

College degree in information systems, education / training, or related field, or equivalent industry experience

Experience in a support role with a strong working knowledge of property management software

Proficiency in project management skills to oversee multiple properties or projects

Employment history demonstrating the ability to design and provide software training and support

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Support Coordinator • Astoria, New York, United States

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