- Customer Service / Fully Remote - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll : Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat);
- Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting customer needs in a courteous and timely manner while utilizing active listening and empathy;
Work with the Customer Success team to draft and update email template responses and Knowledge Base articles; Participate in bug-reporting and bug hunting activities...Hiring Fast >
Ft Customer Service Representative (work From Home)
Competitive pay / Comprehensive health plans / PTO / Retirement savings - As a Customer Service Rep you'll: Answer incoming telephone calls; Resolve customer questions, complaints and requests; Adhere to internal policies and procedures; Utilize working knowledge of the organization's services to me...
Ft Customer Service Representative (work From Home)
Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing camp...
Pt Customer Support Representative [work From Home]
As a Customer Support Rep you'll: Be the primary port of first call for customer inquiries from schools & teachers; Help support schools in completing any bookings that they are struggling to make online; Work collaboratively with operations and sales to deliver an amazing service to schools and tea...
Ft Customer Support Specialist - Work From Home
Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
Ft Student Support Specialist (work From Home)
Competitive pay / Medical, dental & vision / 401K / PTO - As a Student Support Specialist you'll: Assist students, handling incoming interactions via phone, chat, email and help desk support tickets; Actively listen to student concerns and challenges in order to efficiently identify, mitigate and pr...
Ft Call Center Support Rep (work From Home)
Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer general questions and transfer calls to other depar...
Ft Patient Solutions Representative - Work From Home
Competitive pay + benefits - As a Patient Solutions Rep you'll: Provide support to customers who are calling with questions about healthcare related matters such as benefits coverage, billing, EOBs (Explanation of Benefits), payments, payment plans, and scheduling; Exercise flexibility and problem-s...
Ft Client Support Specialist (work From Home)
Comprehensive benefits - As a Client Support Specialist you'll: Handle inbound and outbound client communications via calls and emails, ensuring timely and effective responses; Develop comprehensive knowledge of Sportradar' products and services to provide accurate support and advice; Proactively id...
Ft Virtual Assistant - Work From Home
Competitive pay - As a Virtual Assistant you'll: Organize communication via emails and phone calls; Provide customer service as first point of contact; Organize meetings, travels and accommodations; Create and review customer spreadsheets and keep online records; Conduct market research and report o...
Customer Support Representative (CSR) - Entry Level Training
We are seeking a dynamic and sports-minded individual to join our team as a Customer Support Representative. Customer Support Representatives will have a competitive spirit, excellent communication skills, and enjoy providing outstanding service. This is an exciting opportunity to join a group of li...