HR Support Advisor

A company is looking for an HR Support Advisor - Temp.

Key Responsibilities :

Provide first-level support for Team Member inquiries related to Payroll, Benefits, and HR Operations

Diagnose issues and escalate complex cases to Tier 2 teams as necessary

Manage and document tickets in ServiceNow, ensuring accurate information and follow-up with Team Members

Required Qualifications :

High school diploma or equivalent required; associate or bachelor's degree in HR or related field preferred

Previous experience in customer service or HR support, preferably in a corporate setting

Familiarity with HR systems, such as Workday, and ticketing systems is advantageous

Competence in Microsoft Office Suite (Word, Excel, Outlook)

Ability to work independently and adapt to changing procedures in a fast-paced environment