Field Service Technician (Greenville & Spartanburg, SC locations)

Job Description

Overview

Konica Minolta currently has an exciting opportunity for a Service Technician to work onsite at one of our clients in Greenville, SC! This candidate will work between 2 main plants with some occasional travel to the client's offsite facilities.

We seek a polished individual who can provide "white glove service" of our products in a fast-paced environment. The ideal candidate will be responsible for repair and maintenance of our analog and digital copiers, facsimiles, multifunctional and connected digital products onsite with an assigned client.

They will bring some knowledge of computers; electronics; office equipment; and break / fix diagnostic skills along with the ability to work independently, prioritize, and provide excellent attention to detail.

This candidate will work alongside the client's executives to solve problems and should have outstanding organizational and time management skills.

Responsibilities

• Maintain tool kit, supplies, and accurate inventory for assigned territory.
• Perform preventive maintenance and adjustment of photocopiers
• Repair photocopiers, copiers at the site location.
• Includes complex disassembly, cleaning, and replacement of individual parts, reassembly, testing and adjustment.
• Troubleshoot equipment to determine the cause of malfunctions.
• Estimate parts and labor for repair.
• Research the current cost of replacement equipment and recommends repair or replacement of the equipment.
• Provide sales support as required.
• Accurate completion of invoices and expense reports in a timely manner.

Qualifications

• 2-4 years of experience related to technical / repair of business equipment.
• High School and Technical School graduate or equivalent experience.
• A+ and / or N+ Certification a plus.

About Us

Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world.

The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace .

The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services ( All Covered ), intelligent information management, managed print services and industrial and commercial print solutions.

Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category.

Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list .

The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series .

Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list .

Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook , YouTube , LinkedIn and Twitter .

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.