Light Commercial Sales General Manager, Distribution Channel Management

Country :

United States of America

Location :

CANYO : Carrier-Home New York Remote Location, Remote City, NY, 13088 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security.

We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends.

This is why we come to work every day. Join us and we can make a difference together.

About This Role

At Carrier, we currently have an exciting opportunity in the Northeast region for a self-directed and results-oriented Channel Manager .

This position has responsibility for driving Light Commercial (LCML) HVAC sales and margin growth through our distributors.

Our new Light Commercial Sales General Manager , you will Lead Carrier’s established distribution customers. Overseeing distribution channel management activities and ensuring short to medium term objectives and goals are met.

Develops distribution channel management plans in support of the discipline and influences leadership on critical distribution channel management sales strategies.

Seeking experienced Distribution Channel Management professional, overseeing and participating in various sales and customer relationship management processes.

Responsible for representing the company's interests and building business relationships to enhance sales performance of Carrier’s light commercial products.

This role serves the Northeastern region of the US and Canada. Job location base is flexible within that area given proximity to a major metropolitan airport.

Key Responsibilities

Acts as the primary contact with the highly visible / valuable distribution and channel management teams and / or strategic prospects, develops a professional relationship with the purpose of understanding and meeting the customer needs and within the bounds of contracted scope.

Establish action plans and sales targets for each territory and reviewing progress with local sales management on a regular basis

Partner with sales channel to identify and sell sizeable light commercial opportunities

Identify and visit key customers and determine sales strategy to obtain their business. This would consist of contractors, consulting engineers, building owners and developers who are purchasing and specifying light commercial projects.

Provide regular updates to Carrier's senior management on performance of assigned territories, sales channels and initiatives.

Collaborate across Carrier functions and business divisions in all territories to identify replacement opportunities and upcoming projects with existing customers.

Work with marketing to identify Carrier product strengths vs competition and implement plans and communication to capitalize.

Aggressively manage performance of distribution channels for driving Light Commercial products.

Establish an ongoing and integrated set of metrics to proactively and retrospectively measure the success of the enterprise in successfully growing sales volume and margin for Carrier commercial HVAC and the sales channel.

Engage independent sales channel principals in regularly planned assessments of the enterprise regarding performance, productivity, and quality and customer satisfaction.

Assure sales channel is meeting its obligations and responsibilities as outlined by the commercial charter. Prepare a contingency plan in each geographic region in the event sales channel performance is not satisfactory.

Generate positive enthusiasm and excitement in the marketplace for the Carrier commercial HVAC portfolio. Actively engage in industry associations and activities to promote the Carrier commercial brand and portfolio.

Basic Qualifications

High School Diploma or GED

3+ years of experience working in the HVAC industry

5+ years of combined work experience in sales, product management, engineering, and / or marketing

Preferred Qualifications

Bachelor’s Degree

2 Step Distribution Process Experience

Light Commercial Sales Experience (i.e. Rooftop HVAC Units)

Strong Executive Presence and ability to coherently engage with client and Carrier C-suite Executives to help make business decisions.

Strong written and verbal communication skills with ability to interact with both external customers and across functional teams of sales, engineering, manufacturing & marketing associates.

Sense of urgency, self-initiative, dedication and sense of ownership.

Outstanding follow-up and follow-through skills.

Highly organized with strong attention to detail, with the ability to prioritize.

Unwavering customer service orientation with appropriate level of customer empathy.

LI-Remote

RSRCAR

Pay Range :

$109,456 - $191,938 Annually

Carrier is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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