A company is looking for a Sr. Technical Support Specialist to join their Premier team, supporting enterprise customers.Key ResponsibilitiesAssist customers via email or chat, troubleshooting issues and answering questionsMeet and exceed individual performance metrics for a Technical Support SpecialistContribute to strategic projects and advocate for bug fixes with the Integration Quality TeamRequired QualificationsAt least 4 years of experience in customer support in the SaaS industryExperience troubleshooting APIs is preferredAbility to work a full-time schedule that includes weekendsStrong productivity and efficiency in handling customer inquiriesDemonstrated accountability for outcomes and metrics
Technical Support Specialist
A company is looking for a Technical Support Specialist to provide product and technical assistance to customers. ...
Senior Product Support Specialist - C-Suite
Product Support Specialist provides after hours, overnight, and weekend on-call support as well as advanced support for the ELT. Product Support Specialist is responsible for handling and resolving problem escalations, engaging with engineering and other teams in a Subject Matter Expert (SME) capaci...
Senior Technical Specialist
A company is looking for a Senior Technical Specialist in Healthcare. ...
Senior Medical Leave and Support Services Specialist
The Senior Medical Leave and Support Services Specialist administers the Bank’s policies and procedures in support of employee’s health and well-being by providing case management during illness and disability. Provides support to District staff at all levels regarding Human Resources and medical le...
Senior Technical Integration Specialist
A company is looking for a Senior Technical Integration Specialist (MS Dynamics 365 Business Central). ...
SCADA Technical Support Specialist
Provide technical support to all System Control Centers and commissioning agents. The firm is looking for candidates to provide SCADA systems support in the electricity transmission space. Assist with technical phase of installation, commissioning, maintenance, troubleshooting, and repairing of dist...
Senior Technical Specialist - Endpoint Management
Writing technical documentation on the processes used to deploy operating systems and applications. ...
Technical Support Specialist
Train employees in using software and hardware, and provide technical support when needed. Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe. Install, configure, and support workstation software, hardware, printers, and phon...
Technical Support Specialist
Technical Support Specialist . Communicate bi-directionally regarding status of IT incidents and planned IT initiatives (such as online testing) to the service desk, technical support coordinators and schools through the incident tracking software. In this role, you will provide on-site end-user com...
Technical Support Specialist
Technical Support Specialist . Communicate bi-directionally regarding status of IT incidents and planned IT initiatives (such as online testing) to the service desk, technical support coordinators and schools through the incident tracking software. In this role, you will provide on-site end-user com...