Transportation Supervisor

Transportation Supervisor

Schedule : Monday - Friday, 7am - 3 : 30pm

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the worlds top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team :

• Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies and standardized work
• Recommends corrective action to adjust customer complaints
• Serves as the direct point of contact for customer issues that require immediate attention
• Escalates operational issues to the manager when required
• Coordinates with FAP on invoice resolution and carrier escalation
• Prepares month-end close revenue accruals reports for manager
• Prepares and works with manager on QBR for customers
• Determines work procedures and ensures SOPs are completed and accurate
• Prepares work schedules and training for hourly employees
• Approves and tracks all hourly team members' work schedules via UNITIME
• Supports Senior Transportation Planners and Transportation Planners during contingencies for securing trucks for multiple customers while being cost-conscious and following business rules
• Collaborates with the accounts payable team to ensure timely and accurate processing of freight bills.
• Audits all invoices and assists the central billing team with all discrepancy investigation
• Follows up with carriers to ensure timely receipt of invoices
• Manages customer's requirements for load planning and routing compliance
• Establishes cross-training initiatives within the team
• Assists manager with team member performance appraisals, discipline, and goal-setting
• Travels up to 10%
• Works overtime as needed based on customer requirements or departmental priorities to support customer peaks and end-of-month, quarter, or year activities

What you need :

What you gain from joining our team :

Join our Team! Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR

Text DELIVER to 88300 to Apply

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.