Job Description
The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.
This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.
Responsibilities :
Perform basic vehicle diagnostics to properly identify required repairs.
Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs;
Audit courtesy inspections performed by the General Service Technicians
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures
Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI / OSHA standards.
Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Compensation : The hourly guaranteed range for this role is from $17 - $24 per hour. This role is eligible for additional compensation and incentives.
Flat Rate range $20 - $40 hour flagged, Pay will be based on experience level.
Qualifications
Minimum Qualifications
High school or GED equivalent.
Valid Driver License
Own a basic set of automotive tools or participate in tool purchase program.
Ability to work with hands overhead, stand for long periods and lift 50 lbs.
Guest and team focused mindset
Have and maintain an Automotive Technician State Inspector’s license, where applicable.
Preferred Qualifications
ASE automotive certification in at least one of A1-A8
Automotive Technician State Inspector License WV
Automotive technical school certificate / degree
Additional Information
Benefits
Performance based incentives
Paid vacation and holidays for Full-Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities
Your next Destination!
Growth Opportunity :
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities.
Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.