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The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
Assistant Store Managers will execute Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center.
They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units.
Bilingual preferred Spanish.
Benefits include :
Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Additional perks may include discounts on the following :
Cell phone products and services
Tickets to events and attractions
Personal travel
Electronics and appliance purchases
Pet insurance plans
Mortgage loan rates
Job Details :
- Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert.
- Assist Senior Store Manager with training of store associates.
- Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude.
- Achieve or exceed store financial targets through effective execution and customer service at the store level.
- Ensure store execution of product merchandising, marketing, and POP standards.
- Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.
Mattress Firm
We’re no ordinary mattress company. In just over 30 years, Mattress Firm is America’s most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep.
That’s who we are and what we do because everyone deserves a great night’s sleep.
Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise.
Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail.
Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.
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